FAQ
How can I get one?
On our product page you can place an order request. After we receive your message we'll send you the payment details and further informations.
How long does delivery take?
Within Germany and EU usually 2 - 5 business days. Outside the EU it can take up to 2 weeks.
Will it works with any webcam?
Technically yes. But for best experience you should use a webcam with a high frame rate such PS3 Eye Cam. Be sure your webcam works with at least 30 FPS (60 and above recommended). Or buy our bundle product which includes PS3 Eye Cam.
Does it work with TrackIR system?
Yes. It uses the same technology and can combined with TrackIR camera.
Which games can I play whith it?
All those that support head tracking as one of the input method. A list of games you can get here.
Is there a money-back guarantee?
Yes, we offer a 14-day money-back guarantee if you are not satisfied.
Is there a guide/tutorial for setting up the software stuff?
We are working on a step by step guide. Be patient. Until then Google is your friend.
Will there be a wireless version?
Maybe someday. But not yet. You can use a small power bank on your body to disconnect you from the computer. It does not make any difference to a wireless version. ;)
My computer does not recognize the device
That's normal. The USB connection is just for power up the IR LEDs. No communication needed between your computer and the tracker.
Can I use a power adapter instead connecting it to a computer?
Yes. You can use a standard 5V USB power adapter. Be sure it delivers at least 500mA. You can also use a power bank.
What if I broke the mounting parts?
You don't have to buy a hole new tracker. Just simply buy the replacement parts.
Not helpful? Please open a support ticket. Use the form from the product page and choose "support".